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Support

Excellence in what we do and our customers' utter satisfaction is our priority! We want our customers' satisfaction to last and our clients to be our long-lasting partners. This is why we have an extensive and versatile Customer Support Programme.

But we don't just talk about customer satisfaction, we make sure our customers ARE satisfied!  Most of our customers have been confiding in our knowledge and expertise for many years and through their contributions and feedback have made us what we are today: a technology & expert leader in what we do. For this we would like to thank our customers!

We offer integrated, scalable and flexible software solutions which are future proven and for sustainable use. Our consulting and engineering services are adapted to our customers' environment and requirements and result in long-term benefits and advantages for our clients.

From 'simple' hotline support, online software updating, video conferencing, bug fixing, new software updates, refresher software training courses to new requirement definitions or customised assistance or any other problem solving: we adapt to your needs.

Moreover, all our customers are entitled to free-of-charge membership of the LS telcom UserGroup taking place annually. Membership in this UserGroup provides customers with the opportunity to exchange experience, to discuss network planning issues as well as to define requirements for new software releases with respect to the latest developments in the market.

You have chosen us as your telecom partner? You made the right choice. We are there to support you on a long-term basis.
Questions?

Dr. Eberhardt Heidrich
Tel: +49 7227 9535 600
E-mail: 
Support(at)LStelcom.com

Company Brochure

Download: English PDF